Information We Collect
1. Information you provide to us
Content: We collect and store content that you create, input, submit, post, upload, transmit, or store in the process of using our Services, including information from end users of any application that you develop using our Services and/or that we host on your behalf. Such content may include any personal or other sensitive information submitted using our Services, such as regulatory compliance materials.
Other Submissions: We collect other data that you may submit to our Services or us directly, such as when you request customer support or communicate with us via email or social media sites.
2. Information we collect from your use of our Services
Web Logs and Analytics Information: We record certain information and store it in log files when you interact with our Services. This information may include Internet protocol (IP) or other device addresses or ID numbers as well as browser type, Internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, your mobile carrier, and system configuration information. We and our analytics providers also collect and store analytics information when you use our Services to help us improve our Services.
3. Information we collect from other sources
Information from third party services: We may obtain information, including personal information, from third parties such as our partners and service providers, and combine it with other information we collect from you.
How We Use Information We Collect
Information Sharing and Disclosures
We may share your information in the following ways:
With Your Express Consent:
Access by Your Administrator:
Service Providers, Business Partners, and Others:
Compliance with Laws and Law Enforcement Requests; Protection of Our Rights:
Aggregate or Non-Personal Identifying Data:
The Choices You Have With Your Information
Our Services are not directed to individuals under 13. We do not knowingly collect personal
information from children under 13. If we become aware that a child under 13 has provided
us with personal information, we will take steps to delete such information. If you become
aware that a child has provided us with personal information, please contact us at
EU-U.S. Privacy Shield and U.S.-Swiss Safe Harbor Compliance
Care Access, LLC is a participant in the U.S. Department of Commerce’s EU-U.S. Privacy Shield and Swiss Safe Harbor programs and has certified that we adhere to the EU-U.S. Privacy Shield and U.S.-Swiss Safe Harbor Privacy Principles. We are subject to the investigatory and enforcement powers of the Federal Trade Commission. For more information about the EU-U.S. Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield website. For more information about U.S.-Swiss Safe Harbor and to view our certification, visit the U.S. Department of Commerce’s Safe Harbor website.
EU-U.S. Privacy Shield Onward Transfers
Complaints, Questions, and Arbitration
In compliance with the EU-U.S. Privacy Shield and U.S.-Swiss Safe Harbor Principles, we strive
to resolve all complaints about privacy and the collection or use of customer information. If
you have questions about our participation in the Privacy Shield or Safe Harbor programs or
have a complaint, please contact us at firstname.lastname@example.org.
California Privacy Rights
California Civil Code Section 1798.83 permits our customers who are California residents to
request certain information regarding our disclosure of personal information to third parties
for their direct marketing purposes. To make such a request, please contact us at
Please contact us with any questions or comments about this Policy, your personal
information, our use and disclosure practices, or your consent choices by email at